Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjogWyJVUyBBc2hidXJuIDEiLCAiVVMgQXNoYnVybiAyIiwgIlVTIEFz
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Mar 19, 2024 - 08:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
SuiteCommerce Webstore / In-Store Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

Unresolved incident: _system_metadata:eyJ1cHRpbWUiOiAiOTkuOTkxMiIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4NTUyMDYxMTMwNDh9.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - We have resolved the issue affecting the NetSuite service in US Ashburn.

Customer Impact: Customers may have experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-03-14T11:58:52+00:00
End Time: 2024-03-14T12:51:00+00:00

Mar 14, 13:03 UTC
Update - We are applying a fix to mitigate the issue affecting the NetSuite service in US Ashburn.

Customer Impact: Customers may experience a degradation of service.

Mar 14, 12:54 UTC
Update - We're investigating an issue affecting the NetSuite service in US Ashburn.

Customer Impact: Customers may experience a degradation of service.

Mar 14, 12:15 UTC
Investigating - “We started investigating an issue which is affecting the NetSuite service in US Ashburn. Further details will be provided shortly.”
Mar 14, 11:59 UTC
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6.

Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-03-08T23:01:24+00:00
End Time: 2024-03-09T06:11:00+00:00

Mar 9, 06:13 UTC
Monitoring - We are executing the necessary mitigation steps to restore service for a subset of customers in US Phoenix 6.

Customer Impact: Customers may experience a degradation of service when using the NetSuite service including login.

Mar 9, 01:32 UTC
Update - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6. We are working to determine the necessary mitigation steps.

Customer Impact: Customers may experience a degradation of service when using the NetSuite service including login.

Mar 9, 00:24 UTC
Identified - We have identified the issue affecting the NetSuite service for a subset of customers in US Phoenix 6.

Customer Impact: Customers may experience a degradation of service when using the NetSuite service including login.

Mar 8, 23:05 UTC
Investigating - “We started investigating an issue which is affecting the NetSuite service in US Phoenix 6. Further details will be provided shortly.”
Mar 8, 23:01 UTC
Mar 8, 2024
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6. Customer Impact: Customers may have been unable to log in or experienced a degradation of service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-03-08T16:11:07+00:00
End Time: 2024-03-08T19:41:39+00:00

Mar 8, 19:41 UTC
Update - We continue executing the necessary mitigation steps to restore service for a subset of customers in US Phoenix 6.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Mar 8, 18:02 UTC
Monitoring - We are executing the necessary mitigation steps to restore service for a subset of customers in US Phoenix 6.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Mar 8, 17:10 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Mar 8, 16:33 UTC
Mar 7, 2024
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6.

Customer Impact: Customers may have experienced a degradation of service when using the NetSuite Service including login.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-03-07T12:46:53+00:00
End Time: 2024-03-07T13:43:00+00:00

Mar 7, 13:55 UTC
Update - We are applying a fix to alleviate the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact:Affected customers may be unable to log in or may experience a degradation of service.

Mar 7, 13:39 UTC
Monitoring - We are applying a fix to mitigate the issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Mar 7, 13:22 UTC
Update - We are continuing to work on a fix for this issue.
Mar 7, 13:15 UTC
Identified - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Phoenix 6.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Mar 7, 13:03 UTC
Investigating - “We started investigating an issue which is affecting the NetSuite service in US Phoenix 6. Further details will be provided shortly.”
Mar 7, 12:47 UTC
Mar 6, 2024

No incidents reported.

Mar 5, 2024

No incidents reported.