Resolved -
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in multiple regions.
Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2025-05-27T05:07:03+00:00
End Time: 2025-05-27T08:05:57+00:00
May 27, 08:06 UTC
Update -
We are continuing to investigate this issue.
May 27, 07:43 UTC
Update -
We are executing the necessary mitigation steps to restore service impacting login for a subset of customers in multiple regions.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
May 27, 07:36 UTC
Update -
We are executing the necessary mitigation steps to restore service impacting login for a subset of customers in multiple regions.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
May 27, 07:34 UTC
Update -
We are executing the necessary mitigation steps to restore service for a subset of customers in multiple regions.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
May 27, 07:34 UTC
Update -
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in multiple regions. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
May 27, 06:09 UTC
Investigating -
We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
May 27, 05:07 UTC