We have resolved the issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteTalk.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-07-15T22:33:14.242000+00:00 End Time: 2026-07-16T02:03:12.305000+00:00
Jul 16, 02:09 UTC
Update -
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 16, 01:33 UTC
Update -
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 16, 01:26 UTC
Update -
We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 16, 01:13 UTC
Monitoring -
We are continuing to apply a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 16, 01:05 UTC
Update -
We are working to restore impacted services affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 16, 00:11 UTC
Identified -
We have identified the issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.
Jul 15, 23:30 UTC
Update -
We're investigating an issue affecting NetSuite SuiteTalk in US Phoenix.
Customer Impact: Customers may experience a degradation of service when using NetSuite Partners/SuiteTalk.
Jul 15, 22:51 UTC
Investigating -
We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.