_system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6MTE1NTUzMzM1NTQ2OX0K
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IE11bWJhaSJdfQo=
Mar 26, 2025 - 20:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteCommerce Webstore / In-Store Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 26, 2025

Unresolved incident: _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6MTE1NTUzMzM1NTQ2OX0K.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
NetSuite SuiteAnswers | Multiple Regions
Resolved - We have resolved the issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-03-20T01:04:13+00:00
End Time: 2025-03-20T02:40:21+00:00
Mar 20, 02:48 UTC
Update - We have identified the issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.
Mar 20, 02:34 UTC
Identified - We have identified the issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.
Mar 20, 02:02 UTC
Update - We have identified an issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.
Mar 20, 01:15 UTC
Investigating - We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Mar 20, 01:04 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
NetSuite SuiteCommerce | Multiple Regions
Resolved - We have resolved the issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may have experienced a degradation of service when using SuiteCommerce including Webstores and InStore.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-03-17T10:36:59+00:00
End Time: 2025-03-17T11:00:00+00:00
Mar 17, 11:02 UTC
Monitoring - We are applying a fix to mitigate the issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores and InStore.
Mar 17, 10:54 UTC
Update - We're investigating an issue affecting SuiteCommerce in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores and InStore.
Mar 17, 10:46 UTC
Investigating - We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Mar 17, 10:36 UTC
Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
NetSuite Application UI | Multiple Regions
Resolved - We have resolved the issue affecting the Application UI in Multiple regions.

Customer Impact: Customers may have experienced a degradation of service when using the Application UI including ERP functionality.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-03-14T10:47:54+00:00
End Time: 2025-03-14T19:20:00+00:00
Mar 14, 19:29 UTC
Update - We are applying a fix to alleviate the issue affecting the Application UI in Multiple regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using the Application UI including ERP functionality.

ETA: Service recovery is expected within 1 hour.
Mar 14, 18:51 UTC
Update - We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

ETA: Service recovery is expected within the next 2 hours.
Mar 14, 18:04 UTC
Update - We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.

ETA: Service recovery is expected in approximately 3 hours.
Mar 14, 14:38 UTC
Monitoring - We are applying a fix to mitigate the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 13:56 UTC
Update - We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 13:12 UTC
Update - We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 12:44 UTC
Update - We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 12:04 UTC
Update - We have identified the issue affecting Application UI in Multiple regions and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 11:32 UTC
Identified - We have identified the issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 11:06 UTC
Update - We're investigating an issue affecting Application UI in Multiple regions.

Customer Impact: Customers may experience a degradation of service when using Application UI including ERP functionality.
Mar 14, 10:56 UTC
Investigating - We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Mar 14, 10:47 UTC
Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

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