Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjogWyJVUyBBc2hidXJuIDEiLCAiVVMgQXNoYnVybiAyIiwgIlVTIEFz
aGJ1cm4gMyIsICJVUyBBc2hidXJuIDQiLCAiVVMgQXNoYnVybiA1IiwgIlVTIEJvc3RvbiIsICJV
UyBDaGljYWdvIiwgIlVTIFBob2VuaXggMSIsICJVUyBQaG9lbml4IDIiLCAiVVMgUGhvZW5peCAz
IiwgIlVTIFBob2VuaXggNCIsICJVUyBTYW4gSm9zZSIsICJVUyBTYW50YSBDbGFyYSIsICJVUyBT
ZWF0dGxlIl0sICJFdXJvcGUsIE1pZGRsZSBFYXN0ICYgQWZyaWNhIjogWyJFVSBBbXN0ZXJkYW0g
MSIsICJFVSBBbXN0ZXJkYW0gMiIsICJFVSBEdWJsaW4iLCAiRVUgRnJhbmtmdXJ0IiwgIlVLIExv
bmRvbiIsICJVSyBOZXdwb3J0Il0sICJBc2lhIFBhY2lmaWMiOiBbIkFQIE1lbGJvdXJuZSIsICJB
UCBTeWRuZXkiXX0=

Oct 02, 2022 - 20:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
SuiteCommerce Webstore Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam 1 Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 5 Operational
EU Amsterdam 2 Operational
UK Newport Operational
US San Jose Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2022

Unresolved incident: _system_metadata:eyJyZXF1ZXN0c19zZXJ2ZWQiOiA1MTAxMjY1NjU2NjAsICJ1cHRpbWUiOiAiOTkuOTg3MCJ9.

Oct 1, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:21+00:00
End Time: 2022-10-01T16:44:48+00:00

Oct 1, 16:44 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:21+00:00
End Time: 2022-10-01T16:43:43+00:00

Oct 1, 16:43 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:20+00:00
End Time: 2022-10-01T16:42:27+00:00

Oct 1, 16:42 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:19+00:00
End Time: 2022-10-01T16:32:44+00:00

Oct 1, 16:32 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:18+00:00
End Time: 2022-10-01T16:31:40+00:00

Oct 1, 16:31 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:17+00:00
End Time: 2022-10-01T16:30:22+00:00

Oct 1, 16:30 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:22:16+00:00
End Time: 2022-10-01T16:28:41+00:00

Oct 1, 16:28 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:22 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:13:25+00:00
End Time: 2022-10-01T16:18:49+00:00

Oct 1, 16:18 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:13 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T16:13:23+00:00
End Time: 2022-10-01T16:16:31+00:00

Oct 1, 16:16 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:13 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T15:59:58+00:00
End Time: 2022-10-01T16:08:09+00:00

Oct 1, 16:08 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 16:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T10:36:03+00:00
End Time: 2022-10-01T10:40:29+00:00

Oct 1, 10:40 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 10:36 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:15:52+00:00
End Time: 2022-10-01T08:22:14+00:00

Oct 1, 08:22 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:16 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:15:49+00:00
End Time: 2022-10-01T08:22:11+00:00

Oct 1, 08:22 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:15 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:15:48+00:00
End Time: 2022-10-01T08:22:10+00:00

Oct 1, 08:22 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:15 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:15:47+00:00
End Time: 2022-10-01T08:22:09+00:00

Oct 1, 08:22 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:15 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:00:47+00:00
End Time: 2022-10-01T08:09:31+00:00

Oct 1, 08:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:00:44+00:00
End Time: 2022-10-01T08:09:28+00:00

Oct 1, 08:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:00:43+00:00
End Time: 2022-10-01T08:09:26+00:00

Oct 1, 08:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:00:42+00:00
End Time: 2022-10-01T08:09:25+00:00

Oct 1, 08:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-10-01T08:00:41+00:00
End Time: 2022-10-01T08:09:23+00:00

Oct 1, 08:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Oct 1, 08:00 UTC
Sep 30, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T20:26:35+00:00
End Time: 2022-09-30T20:39:03+00:00

Sep 30, 20:39 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 20:26 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T20:16:00+00:00
End Time: 2022-09-30T20:26:09+00:00

Sep 30, 20:26 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 20:16 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T17:25:20+00:00
End Time: 2022-09-30T17:28:55+00:00

Sep 30, 17:29 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 17:25 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T14:11:41+00:00
End Time: 2022-09-30T14:17:48+00:00

Sep 30, 14:17 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 14:11 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T06:31:01+00:00
End Time: 2022-09-30T06:31:22+00:00

Sep 30, 06:31 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 06:31 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T03:00:32+00:00
End Time: 2022-09-30T03:17:17+00:00

Sep 30, 03:17 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 03:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T02:44:52+00:00
End Time: 2022-09-30T02:45:29+00:00

Sep 30, 02:45 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 02:45 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-30T01:55:47+00:00
End Time: 2022-09-30T01:58:55+00:00

Sep 30, 01:59 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 30, 01:55 UTC
Sep 29, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T14:49:11+00:00
End Time: 2022-09-29T14:55:58+00:00

Sep 29, 14:56 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 14:49 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T11:14:32+00:00
End Time: 2022-09-29T11:17:56+00:00

Sep 29, 11:18 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 11:14 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T10:48:41+00:00
End Time: 2022-09-29T10:58:35+00:00

Sep 29, 10:58 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 10:48 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T09:27:58+00:00
End Time: 2022-09-29T09:31:10+00:00

Sep 29, 09:31 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 09:28 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:34:43+00:00
End Time: 2022-09-29T08:40:18+00:00

Sep 29, 08:40 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:34 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:34:38+00:00
End Time: 2022-09-29T08:40:16+00:00

Sep 29, 08:40 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:34 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:29:22+00:00
End Time: 2022-09-29T08:33:07+00:00

Sep 29, 08:33 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:29 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:29:20+00:00
End Time: 2022-09-29T08:33:05+00:00

Sep 29, 08:33 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:29 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:19:32+00:00
End Time: 2022-09-29T08:25:55+00:00

Sep 29, 08:26 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:19 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T08:19:30+00:00
End Time: 2022-09-29T08:23:55+00:00

Sep 29, 08:24 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 08:19 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T04:29:35+00:00
End Time: 2022-09-29T05:29:28+00:00

Sep 29, 05:29 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 04:29 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T04:20:00+00:00
End Time: 2022-09-29T04:20:56+00:00

Sep 29, 04:21 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 04:20 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-29T03:28:46+00:00
End Time: 2022-09-29T03:39:36+00:00

Sep 29, 03:39 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 29, 03:28 UTC
Sep 28, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T14:03:50+00:00
End Time: 2022-09-28T14:09:01+00:00

Sep 28, 14:09 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 14:04 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T14:03:39+00:00
End Time: 2022-09-28T14:08:43+00:00

Sep 28, 14:08 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 14:03 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T13:57:12+00:00
End Time: 2022-09-28T14:00:54+00:00

Sep 28, 14:01 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:57 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T13:54:45+00:00
End Time: 2022-09-28T13:59:12+00:00

Sep 28, 13:59 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:54 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T13:25:03+00:00
End Time: 2022-09-28T13:50:17+00:00

Sep 28, 13:50 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:25 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T13:29:50+00:00
End Time: 2022-09-28T13:33:25+00:00

Sep 28, 13:33 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:29 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T07:09:54+00:00
End Time: 2022-09-28T12:39:14+00:00

Sep 28, 12:39 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 07:10 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T12:34:11+00:00
End Time: 2022-09-28T12:38:30+00:00

Sep 28, 12:38 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 12:34 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T09:30:37+00:00
End Time: 2022-09-28T12:30:40+00:00

Sep 28, 12:30 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 09:30 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T09:10:14+00:00
End Time: 2022-09-28T09:32:51+00:00

Sep 28, 09:32 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 09:10 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T08:47:44+00:00
End Time: 2022-09-28T08:53:36+00:00

Sep 28, 08:53 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 08:47 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T08:31:22+00:00
End Time: 2022-09-28T08:37:41+00:00

Sep 28, 08:37 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 08:31 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T07:38:09+00:00
End Time: 2022-09-28T07:50:58+00:00

Sep 28, 07:51 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 07:38 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T04:29:59+00:00
End Time: 2022-09-28T07:05:45+00:00

Sep 28, 07:05 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 04:30 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T06:15:45+00:00
End Time: 2022-09-28T06:59:09+00:00

Sep 28, 06:59 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 06:16 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T04:15:44+00:00
End Time: 2022-09-28T06:13:58+00:00

Sep 28, 06:14 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 04:15 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-28T04:06:26+00:00
End Time: 2022-09-28T04:14:18+00:00

Sep 28, 04:19 UTC
Investigating - We're investigating an issue affecting the NetSuite service in US Seattle. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 28, 04:07 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-28T02:30:58+00:00
End Time: 2022-09-28T02:32:21+00:00

Sep 28, 02:32 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 28, 02:31 UTC
Sep 27, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-27T15:00:25+00:00
End Time: 2022-09-27T17:40:58+00:00

Sep 27, 17:41 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 15:00 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in UK Newport.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-27T13:49:27+00:00
End Time: 2022-09-27T17:33:00+00:00

Sep 27, 17:36 UTC
Monitoring - We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in UK Newport.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 15:43 UTC
Update - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in UK Newport.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 15:07 UTC
Update - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in UK Newport.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 14:07 UTC
Investigating - We're investigating an issue affecting the NetSuite service in UK Newport. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 27, 13:50 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 3.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-27T10:07:03+00:00
End Time: 2022-09-27T10:37:03+00:00

Sep 27, 10:38 UTC
Update - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 3.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Sep 27, 10:37 UTC
Update - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 3.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 10:26 UTC
Investigating - We're investigating an issue affecting the NetSuite service in US Ashburn 3. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 27, 10:07 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-27T08:54:52+00:00
End Time: 2022-09-27T08:58:59+00:00

Sep 27, 08:59 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 08:54 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-27T02:45:40+00:00
End Time: 2022-09-27T02:50:55+00:00

Sep 27, 02:51 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 27, 02:45 UTC
Sep 26, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-26T23:27:07+00:00
End Time: 2022-09-26T23:40:05+00:00

Sep 26, 23:40 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 26, 23:27 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in Multiple Regions.

Customer Impact: Customers changing their password may have experienced a delay before the new password can be used to log into the NetSuite Application UI.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-26T16:08:51+00:00
End Time: 2022-09-26T19:25:00+00:00

Sep 26, 19:40 UTC
Update - We are applying a fix to alleviate the issue affecting the NetSuite Service in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers changing their password may experience a delay before the new password can be used to log into the NetSuite Application UI.

Sep 26, 18:31 UTC
Update - The fix implemented for the issue affecting the NetSuite Service in Multiple Regions did not alleviate the degradation of service for all users. We are working to achieve complete mitigation.

Customer Impact: Customers changing their password may experience a delay before the new password can be used to log into the NetSuite Application UI.

Sep 26, 17:09 UTC
Monitoring - We are applying a fix to mitigate the issue affecting the NetSuite Service in Multiple Regions.

Customer Impact: Customers may experience a degradation of service when attempting password sync, including login.

Sep 26, 16:33 UTC
Identified - We have identified an issue affecting the NetSuite service impacting password sync for a subset of customers in Multiple Regions.

Customer Impact: Customers changing their password may experience a delay before the new password can be used to log into the NetSuite Application UI.

Sep 26, 16:14 UTC
Investigating - We're investigating an issue affecting the NetSuite service in multiple regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 26, 16:09 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-26T12:21:33+00:00
End Time: 2022-09-26T12:25:17+00:00

Sep 26, 12:25 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 26, 12:21 UTC
Sep 25, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-25T07:45:54+00:00
End Time: 2022-09-25T07:56:22+00:00

Sep 25, 07:56 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 25, 07:46 UTC
Sep 24, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in Multiple Regions.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-24T14:00:54+00:00
End Time: 2022-09-24T17:00:00+00:00

Sep 24, 17:03 UTC
Monitoring - We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in Multiple Regions.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 24, 16:51 UTC
Identified - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in Multiple Regions.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 24, 15:18 UTC
Update - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in Multiple Regions.


Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 24, 14:49 UTC
Update - We have identified the issue affecting Application UI in multiple regions.


Customer Impact: Customers may experience a degradation of service when using ERP functionality.

Sep 24, 14:30 UTC
Investigating - We're investigating an issue affecting the NetSuite service in multiple regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 24, 14:01 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-24T14:11:13+00:00
End Time: 2022-09-24T14:16:30+00:00

Sep 24, 14:16 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 24, 14:11 UTC
Sep 23, 2022

No incidents reported.

Sep 22, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-22T05:49:53+00:00
End Time: 2022-09-22T06:05:16+00:00

Sep 22, 06:05 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 22, 05:50 UTC
Sep 21, 2022
Resolved - We have resolved the issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-21T14:41:40+00:00
End Time: 2022-09-21T15:26:00+00:00

Sep 21, 15:49 UTC
Update - We have identified an issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

Sep 21, 15:05 UTC
Update - We have identified an issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

Sep 21, 14:43 UTC
Investigating - We're investigating an issue affecting the NetSuite service in multiple regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 21, 14:42 UTC
Sep 20, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-20T04:46:35+00:00
End Time: 2022-09-20T11:11:29+00:00

Sep 20, 11:11 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 20, 04:46 UTC
Sep 19, 2022
Resolved - We have resolved the issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may have experienced delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-09-19T19:37:31+00:00
End Time: 2022-09-19T22:30:00+00:00

Sep 19, 22:54 UTC
Investigating - We have identified an issue affecting SuiteAnswers impacting users in all regions.

Customer Impact: Customers may experience delays or errors submitting Support cases through SuiteAnswers or when downloading or submitting some forms located in the NetSuite Account Center.

We encourage you to only contact Support with critical issues until we resolve the problem. If you have a critical issue, please contact Support by phone.

Sep 19, 19:39 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-19T16:15:04+00:00
End Time: 2022-09-19T18:12:25+00:00

Sep 19, 18:12 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 19, 16:15 UTC
Sep 18, 2022
Resolved - We have resolved the issue affecting netsuite.com.
Start Time: 2022-09-18T22:35:10+00:00
End Time: 2022-09-18T23:12:39+00:00

Sep 18, 23:17 UTC
Update - We have identified an issue affecting netsuite.com impacting users in all regions.

Customer Impact: Customers may be unable to load netsuite.com.

Please use https://system.netsuite.com/pages/customerlogin.jsp or your domain specific URL to log into your account if you are not able to reach our website.

Sep 18, 22:44 UTC
Investigating - We're investigating an issue affecting the NetSuite service in multiple regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Sep 18, 22:35 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-09-18T03:50:03+00:00
End Time: 2022-09-18T05:14:25+00:00

Sep 18, 05:14 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

Sep 18, 03:50 UTC