Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjpbIlVTIEFzaGJ1cm4gMSIsIlVTIEFzaGJ1cm4gMiIsIlVTIEFzaGJ1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May 25, 2025 - 04:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Ashburn 9 Operational
US Phoenix 9 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteCommerce Webstore / In-Store Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago Operational
AP Hyderabad Operational
AP Mumbai Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 25, 2025

Unresolved incident: _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6MTE4OTEzOTg1ODkwMn0K.

May 24, 2025

No incidents reported.

May 23, 2025

No incidents reported.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025

No incidents reported.

May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Resolved - We have resolved the issue affecting affecting Asynchronous Services for a subset of customers in US Ashburn 2.

Customer Impact: Customers may have experienced a degradation of asynchronous services (background jobs) running on the NetSuite application.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2025-04-21T21:36:00+00:00
End Time: 2025-04-21T21:37:00+00:00

May 15, 19:25 UTC
Monitoring - We are applying a fix to mitigate the issue affecting Asynchronous Services for a subset of customers in US Ashburn 2.

Customer Impact: Some customers may experience a degradation of asynchronous services (background jobs) running on the NetSuite application.

May 15, 19:04 UTC
Investigating - We're investigating an issue affecting Asynchronous Services for a subset of customers in US Ashburn 2

Customer Impact: Some customers may experience a degradation of asynchronous services (background jobs) running on the NetSuite application.

May 15, 18:45 UTC
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.