Resolved -
We have resolved the issue affecting the NetSuite Service for a subset of customers in UK London.
Customer Impact: Customers may have experienced a degradation of NetSuite service including login.
If you are still experiencing issues, please do the self-service password reset or contact NetSuite Customer Support through your standard method.
Start Time: 2024-08-29T13:29:47+00:00 End Time: 2024-08-29T15:00:00+00:00
Aug 29, 15:13 UTC
Update -
We have identified the issue affecting the NetSuite Service for a subset of customers in UK London and a fix is still being prepared.
Customer Impact: Affected customers may be unable to log in.
Aug 29, 15:02 UTC
Identified -
We have identified the issue affecting the NetSuite Service in UK London and a fix is being prepared.
Customer Impact: Affected customers may be unable to log in.
Aug 29, 14:01 UTC
Update -
We're investigating an issue affecting the NetSuite Service in UK London.
Customer Impact: Affected customers may be unable to log in.
Aug 29, 13:39 UTC
Investigating -
We started investigating an issue which is affecting the NetSuite service in UK London. Further details will be provided shortly.
Aug 29, 13:29 UTC
Resolved -
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 4.
Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-08-29T13:20:31+00:00 End Time: 2024-08-29T14:54:00+00:00
Aug 29, 14:57 UTC
Identified -
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 4. We are still working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Aug 29, 14:43 UTC
Update -
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Ashburn 4. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Aug 29, 14:25 UTC
Update -
We're investigating an issue affecting NetSuite service in US Ashburn 4
Customer Impact: Customers may experience a degradation of service when using Netsuite service in US Ashburn 4. Further details will be provided shortly.
Aug 29, 13:43 UTC
Investigating -
We started investigating an issue which is affecting the NetSuite service in US Ashburn 4. Further details will be provided shortly.
Aug 29, 13:20 UTC