Resolved -
We have resolved the issue affecting SuiteCommerce in US Chicago.
Customer Impact: Customers may have experienced a degradation of service when using SuiteCommerce including Webstores.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2022-05-18T18:35:00+00:00 End Time: 2022-05-18T20:31:00+00:00
May 18, 20:46 UTC
Monitoring -
We are applying a fix to mitigate the issue affecting SuiteCommerce in US Chicago.
Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.
May 18, 20:14 UTC
Identified -
We have identified the issue affecting SuiteCommerce in US Chicago impacting a subset of customers.
Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.
May 18, 19:42 UTC
Investigating -
We have identified the issue affecting SuiteCommerce in US Chicago impacting a subset of customers.
Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.
May 18, 19:42 UTC
Resolved -
We have resolved the issue affecting netsuite.com impacting users in some regions.
If you are still experiencing issues, Please use https://system.netsuite.com/pages/customerlogin.jsp or your domain specific URL to log into your account if you are not able to reach our website and contact NetSuite Customer Support through your standard method. Start Time: 2022-05-12T05:46:13+00:00 End Time: 2022-05-12T06:13:00+00:00
May 12, 06:17 UTC
Monitoring -
We have identified an issue affecting netsuite.com impacting users in some regions.
Customer Impact: Customers may be unable to load netsuite.com.