Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjogWyJVUyBBc2hidXJuIDEiLCAiVVMgQXNoYnVybiAyIiwgIlVTIEFz
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Sep 29, 2023 - 11:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
SuiteCommerce Webstore / In-Store Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Frankfurt Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 29, 2023

Unresolved incident: _system_metadata:eyJ1cHRpbWUiOiAiOTkuOTc2OSIsICJyZXF1ZXN0c19zZXJ2ZWQiOiA4Mzk1MDk4MjY4NDN9.

Sep 28, 2023
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2023-09-28T12:54:06+00:00
End Time: 2023-09-28T14:35:00+00:00

Sep 28, 14:35 UTC
Monitoring - We are executing the necessary mitigation steps to restore service for a subset of customers in US Seattle.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:51 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Seattle. We are working to determine the necessary mitigation steps.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Sep 28, 13:28 UTC
Sep 27, 2023

No incidents reported.

Sep 26, 2023
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2023-09-26T10:26:39+00:00
End Time: 2023-09-26T13:23:04+00:00

Sep 26, 13:23 UTC
Monitoring - We are executing the necessary mitigation steps to restore service for a subset of customers in US Boston.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Sep 26, 12:01 UTC
Identified - We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Boston. We are working to determine the necessary mitigation steps.

Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.

Sep 26, 10:56 UTC
Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Sydney.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2023-09-17T18:00:00+00:00
End Time: 2023-09-17T20:19:00+00:00

Sep 22, 08:49 UTC
Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.