Resolved -
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.
Customer Impact: Customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2023-09-28T12:54:06+00:00 End Time: 2023-09-28T14:35:00+00:00
Sep 28, 14:35 UTC
Monitoring -
We are executing the necessary mitigation steps to restore service for a subset of customers in US Seattle.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Sep 28, 13:51 UTC
Investigating -
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Seattle. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Sep 28, 13:28 UTC
Resolved -
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.
Customer Impact: Customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2023-09-26T10:26:39+00:00 End Time: 2023-09-26T13:23:04+00:00
Sep 26, 13:23 UTC
Monitoring -
We are executing the necessary mitigation steps to restore service for a subset of customers in US Boston.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Sep 26, 12:01 UTC
Identified -
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Boston. We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Sep 26, 10:56 UTC
Resolved -
We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in AP Sydney.
Customer Impact: Customers may have been unable to log in or experienced a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2023-09-17T18:00:00+00:00 End Time: 2023-09-17T20:19:00+00:00