Current Status
Normal Performance
Degraded Performance
Partial Outage
Major Outage
Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjogWyJVUyBBc2hidXJuIDEiLCAiVVMgQXNoYnVybiAyIiwgIlVTIEFz
aGJ1cm4gMyIsICJVUyBCb3N0b24iLCAiVVMgQ2hpY2FnbyIsICJVUyBQaG9lbml4IDEiLCAiVVMg
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Il0sICJFdXJvcGUsIE1pZGRsZSBFYXN0ICYgQWZyaWNhIjogWyJFVSBBbXN0ZXJkYW0iLCAiRVUg
RHVibGluIiwgIkVVIEZyYW5rZnVydCIsICJVSyBMb25kb24iXSwgIkFzaWEgUGFjaWZpYyI6IFsi
QVAgTWVsYm91cm5lIiwgIkFQIFN5ZG5leSJdfQ==

May 19, 08:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
US Ashburn 3 Operational
US Phoenix 3 Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
SuiteCommerce Webstore Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Boston Operational
US Chicago Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Santa Clara Operational
US Seattle Operational
EU Amsterdam Operational
EU Dublin Operational
EU Frankfurt Operational
UK London Operational
AP Melbourne Operational
AP Sydney Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 19, 2022

Unresolved incident: _system_metadata:eyJyZXF1ZXN0c19zZXJ2ZWQiOiAzNzY3MDQ0ODgwNzQsICJ1cHRpbWUiOiAiOTkuOTgifQ==.

May 18, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-18T21:20:50+00:00
End Time: 2022-05-18T21:25:51+00:00

May 18, 23:04 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 18, 21:20 UTC
Resolved - We have resolved the issue affecting SuiteCommerce in US Chicago.

Customer Impact: Customers may have experienced a degradation of service when using SuiteCommerce including Webstores.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2022-05-18T18:35:00+00:00
End Time: 2022-05-18T20:31:00+00:00

May 18, 20:46 UTC
Monitoring - We are applying a fix to mitigate the issue affecting SuiteCommerce in US Chicago.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.

May 18, 20:14 UTC
Identified - We have identified the issue affecting SuiteCommerce in US Chicago impacting a subset of customers.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.

May 18, 19:42 UTC
Investigating - We have identified the issue affecting SuiteCommerce in US Chicago impacting a subset of customers.

Customer Impact: Customers may experience a degradation of service when using SuiteCommerce including Webstores.

May 18, 19:42 UTC
May 17, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-17T14:36:26+00:00
End Time: 2022-05-17T15:06:26+00:00

May 17, 18:43 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 17, 14:36 UTC
May 16, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-16T20:58:24+00:00
End Time: 2022-05-16T21:05:41+00:00

May 16, 21:05 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 16, 20:58 UTC
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-16T03:50:12+00:00
End Time: 2022-05-16T03:59:09+00:00

May 16, 03:59 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 16, 03:50 UTC
May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-13T08:08:20+00:00
End Time: 2022-05-13T08:17:32+00:00

May 13, 08:17 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 13, 08:08 UTC
May 12, 2022
Resolved - We have resolved the issue affecting netsuite.com impacting users in some regions.

If you are still experiencing issues, Please use https://system.netsuite.com/pages/customerlogin.jsp or your domain specific URL to log into your account if you are not able to reach our website and contact NetSuite Customer Support through your standard method.
Start Time: 2022-05-12T05:46:13+00:00
End Time: 2022-05-12T06:13:00+00:00

May 12, 06:17 UTC
Monitoring - We have identified an issue affecting netsuite.com impacting users in some regions.

Customer Impact: Customers may be unable to load netsuite.com.

Please use https://system.netsuite.com/pages/customerlogin.jsp or your domain specific URL to log into your account if you are not able to reach our website.

May 12, 06:02 UTC
Investigating - We're investigating an issue affecting the NetSuite service in AP Sydney. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

May 12, 05:46 UTC
May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.

May 6, 2022
Resolved - We have resolved the issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may have been unable to log in or experienced a degradation of service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2022-05-06T16:11:38+00:00
End Time: 2022-05-06T16:17:07+00:00

May 6, 16:17 UTC
Investigating - We have identified an issue affecting the NetSuite service impacting login for a subset of customers.

Customer Impact: Customers may be unable to log in or may experience a degradation of service.

May 6, 16:11 UTC
May 5, 2022

No incidents reported.