Resolved -
We have resolved the issue affecting affecting Asynchronous Services for a subset of customers in US Ashburn 2.
Customer Impact: Customers may have experienced a degradation of asynchronous services (background jobs) running on the NetSuite application.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2025-04-21T21:36:00+00:00 End Time: 2025-04-21T21:37:00+00:00
May 15, 19:25 UTC
Monitoring -
We are applying a fix to mitigate the issue affecting Asynchronous Services for a subset of customers in US Ashburn 2.
Customer Impact: Some customers may experience a degradation of asynchronous services (background jobs) running on the NetSuite application.
May 15, 19:04 UTC
Investigating -
We're investigating an issue affecting Asynchronous Services for a subset of customers in US Ashburn 2
Customer Impact: Some customers may experience a degradation of asynchronous services (background jobs) running on the NetSuite application.
May 15, 18:45 UTC