Update -

We have identified the issue affecting NetSuite Service in CA Toronto and the team is working on the fix.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 2025 - 20:53 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and are still actively preparing a fix.


Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 2025 - 20:25 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 2025 - 20:23 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and are still  actively preparing a fix.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 2025 - 20:21 UTC
Identified -

We have identified the issue affecting NetSuite Service in CA Toronto.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 2025 - 19:49 UTC
Investigating -

We're investigating an issue affecting the NetSuite service in CA Toronto. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.


Oct 28, 2025 - 19:32 UTC
Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjpbIlVTIEFzaGJ1cm4gMSIsIlVTIEFzaGJ1cm4gMiIsIlVTIEFzaGJ1
cm4gMyIsIlVTIEFzaGJ1cm4gNCIsIlVTIEFzaGJ1cm4gNSIsIlVTIEFzaGJ1cm4gNiIsIlVTIEFz
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ZCIsIkFQIE11bWJhaSJdfQo=

Oct 28, 2025 - 20:00 UTC
Application UI Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
Asynchronous Services Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
Email Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteAnalytics Connect Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteAnswers Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteCommerce Checkout Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteCommerce Webstore / In-Store Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteTalk Partial Outage
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Partial Outage
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
SuiteProjects Pro Operational
US Ashburn S Operational
SuitePeople Payroll Operational
US Phoenix S Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 28, 2025

Unresolved incidents: _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6MTE3ODA4NjU5NjExMn0K, NetSuite Service | CA Toronto.

Oct 27, 2025
Resolved -

We have resolved the issue affecting NetSuite Application UI in Multiple Regions.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite Application UI.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.


Start Time: 2025-10-27T13:48:13.013000+00:00
End Time: 2025-10-27T14:01:34.044000+00:00

Oct 27, 14:04 UTC
Monitoring -

We are applying a fix to mitigate the issue affecting NetSuite Application UI in Multiple Regions.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI.


Oct 27, 13:48 UTC
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.