Monitoring - _metadata_dcs:eyJOb3J0aCBBbWVyaWNhIjpbIlVTIEFzaGJ1cm4gMSIsIlVTIEFzaGJ1cm4gMiIsIlVTIEFzaGJ1
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Nov 11, 2025 - 21:00 UTC
Application UI Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
Asynchronous Services Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
Email Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteAnalytics Connect Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteAnswers Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteCommerce Checkout Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteCommerce Webstore / In-Store Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteTalk Operational
US Ashburn 1 Operational
US Ashburn 2 Operational
US Ashburn 3 Operational
US Ashburn 4 Operational
US Ashburn 5 Operational
US Phoenix 1 Operational
US Phoenix 2 Operational
US Phoenix 3 Operational
US Phoenix 4 Operational
US Phoenix 5 Operational
US San Jose 1 Operational
US San Jose 2 Operational
EU Amsterdam 1 Operational
EU Frankfurt 1 Operational
UK London Operational
UK Newport Operational
AP Melbourne Operational
AP Sydney Operational
AP Tokyo Operational
AP Osaka Operational
US Ashburn 6 Operational
US Phoenix 6 Operational
US Ashburn 7 Operational
US Phoenix 7 Operational
CA Montreal Operational
CA Toronto Operational
US Ashburn 8 Operational
US Phoenix 8 Operational
EU Frankfurt 2 Operational
EU Amsterdam 2 Operational
US Chicago 1 Operational
AP Hyderabad Operational
AP Mumbai Operational
SA Sao Paulo Operational
SA Vinhedo Operational
US Chicago 2 Operational
US Chicago 3 Operational
SuiteProjects Pro Operational
US Ashburn S Operational
SuitePeople Payroll Operational
US Phoenix S Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Nov 11, 2025

Unresolved incident: _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6MTEyMjg5MTU4ODYzMH0K.

Nov 10, 2025
Resolved -

We have resolved the issue affecting NetSuite SuiteCommerce in Multiple Regions.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteCommerce including Webstore Checkout and Webstore / In-Store.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.



Start Time: 2025-11-10T08:20:58.059000+00:00
End Time: 2025-11-10T08:28:31.156000+00:00

Nov 10, 08:32 UTC
Monitoring -

We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in Multiple Regions.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore Checkout and Webstore / In-Store.


Nov 10, 08:22 UTC
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Resolved -

We have resolved the issue affecting NetSuite Email in CA Toronto.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite Email including bulk and transactional emails.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.



Start Time: 2025-10-31T00:55:54.103000+00:00
End Time: 2025-10-31T01:58:30.592000+00:00

Oct 31, 01:59 UTC
Identified -

We have identified the issue affecting NetSuite Email in CA Toronto.

Customer Impact: Customers may experience a degradation of service when using NetSuite Email including bulk and transactional emails.


Oct 31, 01:51 UTC
Update -

We're investigating an issue affecting NetSuite Email in CA Toronto.

Customer Impact: Customers may experience a degradation of service when using NetSuite Email including bulk and transactional emails.


Oct 31, 01:11 UTC
Investigating -

We're investigating an issue affecting the NetSuite service in CA Toronto. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.


Oct 31, 01:00 UTC
Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025
Resolved -

We have resolved the issue affecting NetSuite Service in CA Toronto.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite Service.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.



Start Time: 2025-10-28T19:30:11.154000+00:00
End Time: 2025-10-28T21:57:52.882000+00:00

Oct 28, 22:00 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto. A fix is is still in progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 21:33 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and the team is working on the fix.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 20:53 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and are still actively preparing a fix.


Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 20:25 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and a fix is being prepared.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 20:23 UTC
Update -

We have identified the issue affecting NetSuite Service in CA Toronto and are still  actively preparing a fix.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 20:21 UTC
Identified -

We have identified the issue affecting NetSuite Service in CA Toronto.

Customer Impact: Customers may experience a degradation of service when using NetSuite Service.


Oct 28, 19:49 UTC
Investigating -

We're investigating an issue affecting the NetSuite service in CA Toronto. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.


Oct 28, 19:32 UTC