We have resolved the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2026-06-22T10:53:02.672000+00:00 End Time: 2026-06-22T14:28:21.020000+00:00
Jun 22, 14:30 UTC
Update -
We are applying a fix to alleviate the issue affecting NetSuite SuiteCommerce in US Ashburn 1. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
Jun 22, 13:17 UTC
Monitoring -
We are applying a fix to mitigate the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
Jun 22, 12:01 UTC
Investigating -
We're investigating an issue affecting the NetSuite SuiteCommerce in US Ashburn 1. Further details will be provided shortly.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.
Jun 22, 11:03 UTC
Identified -
We have identified the issue affecting NetSuite SuiteCommerce in US Ashburn 1.
Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteCommerce including Webstore / In-Store.