We have resolved the issue affecting the NetSuite service in multiple regions. Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service when using Application UI. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2023-09-07T05:27:16+00:00 End Time: 2023-09-07T13:59:00+00:00
Posted Sep 07, 2023 - 14:00 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including login.
Posted Sep 07, 2023 - 13:03 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including login.
Posted Sep 07, 2023 - 11:46 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including login.
Posted Sep 07, 2023 - 10:26 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including login.
Posted Sep 07, 2023 - 09:39 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including Login.
Posted Sep 07, 2023 - 08:17 UTC
Update
We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in multiple regions.
Customer Impact: Customers may experience a degradation of service when using Application UI including Login.
Posted Sep 07, 2023 - 07:23 UTC
Update
We are continuing to apply a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. More customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including Login.
Posted Sep 07, 2023 - 06:14 UTC
Monitoring
We are applying a fix to alleviate the issue affecting NetSuite Service in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Customers may experience a degradation of service when using Application UI including Login.
Posted Sep 07, 2023 - 05:35 UTC
Investigating
We're investigating an issue affecting the NetSuite service in multiple regions. Further details will be provided shortly.
Customer Impact: The current scope and nature of the event are unknown at this time.