We have resolved the issue affecting NetSuite services in US Ashburn 3.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-09-30T23:40:06+00:00 End Time: 2024-10-01T01:51:44+00:00
Posted Oct 01, 2024 - 01:55 UTC
Monitoring
We have applied a fix to mitigate the issue affecting NetSuite services in US Ashburn 3. Some customers may start to experience service recovery, and we are continuing to monitor mitigation progress.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Oct 01, 2024 - 01:44 UTC
Update
We are applying a fix to mitigate the issue affecting NetSuite services in US Ashburn 3.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Oct 01, 2024 - 01:14 UTC
Identified
We're investigating an issue affecting NetSuite services in US Ashburn 3.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Oct 01, 2024 - 00:15 UTC
Investigating
We started investigating an issue which is affecting the NetSuite service in US Ashburn 3. Further details will be provided shortly.