We have resolved the issue affecting the NetSuite service impacting login for a subset of customers in UK London. Customer Impact: Affected customers may have been unable to log in or experienced a degradation of service. If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-09-18T09:25:25+00:00 End Time: 2024-09-18T11:36:59+00:00
Posted Sep 18, 2024 - 11:39 UTC
Update
We are executing the necessary mitigation steps to restore service impacting login for a subset of customers in UK London. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Sep 18, 2024 - 11:24 UTC
Monitoring
We are executing the necessary mitigation steps to restore service impacting login for a subset of customers in UK London. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Sep 18, 2024 - 10:28 UTC
Identified
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in UK London. We are working to determine the necessary mitigation steps. Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Sep 18, 2024 - 09:35 UTC
Investigating
We started investigating an issue which is affecting the NetSuite service in UK London. Further details will be provided shortly.