We have resolved the issue affecting the NetSuite service for a subset of customers in US Chicago.
Customer Impact: Customers may have experienced a degradation of service including login.
Start Time: 2025-06-11T08:38:53+00:00 End Time: 2025-06-11T10:39:08+00:00
Posted Jun 11, 2025 - 10:41 UTC
Monitoring
We are applying a fix to mitigate the issue affecting the NetSuite service for a subset of customers in US Chicago.
Customer Impact: Affected customers may experience a degradation of service when using the NetSuite Service.
Posted Jun 11, 2025 - 10:11 UTC
Update
We have identified an issue affecting the NetSuite service for a subset of customers in US Chicago and a fix is being prepared.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Jun 11, 2025 - 09:58 UTC
Identified
We have identified an issue affecting the NetSuite service for a subset of customers in US Chicago.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Jun 11, 2025 - 09:24 UTC
Update
We have identified an issue affecting the NetSuite service impacting login for a subset of customers in US Chicago . We are working to determine the necessary mitigation steps.
Customer Impact: Affected customers may be unable to log in or may experience a degradation of service.
Posted Jun 11, 2025 - 08:53 UTC
Investigating
We started investigating an issue which is affecting the NetSuite service in US Chicago. Further details will be provided shortly.