Resolved -
We have resolved the network connectivity issue affecting the NetSuite Connector service.
Customer Impact: Customers may have experienced a degradation of service when using NetSuite Connector including the customer portal, the performance of their syncs, and services pushing data to NetSuite Connector.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.
Start Time: 2024-05-17T23:29:46+00:00 End Time: 2024-05-17T23:58:00+00:00
May 18, 00:26 UTC
Update -
We have identified the issue affecting NetSuite Connector and are working to restore service.
Customer Impact: Customers may experience a degradation of service when using NetSuite Connector including the customer portal, the performance of their syncs, and services pushing data to NetSuite Connector.
May 17, 23:54 UTC
Investigating -
We started investigating an issue which is affecting the NetSuite service in multiple regions. Further details will be provided shortly.
May 17, 23:29 UTC