NetSuite SuiteTalk | US Phoenix

Incident Report for Oracle NetSuite Service

Resolved

We have resolved the issue affecting NetSuite SuiteTalk in US Phoenix.

Customer Impact: Customers may have experienced a degradation of service when using NetSuite SuiteTalk.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.



Start Time: 2026-07-15T22:33:14.242000+00:00
End Time: 2026-07-16T02:03:12.305000+00:00
Posted Jul 16, 2026 - 02:09 UTC

Update

We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 16, 2026 - 01:33 UTC

Update

We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 16, 2026 - 01:26 UTC

Update

We are applying a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 16, 2026 - 01:13 UTC

Monitoring

We are continuing to apply a fix to alleviate the issue affecting NetSuite SuiteTalk in US Phoenix. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 16, 2026 - 01:05 UTC

Update

We are working to restore impacted services affecting NetSuite SuiteTalk in US Phoenix.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 16, 2026 - 00:11 UTC

Identified

We have identified the issue affecting NetSuite SuiteTalk in US Phoenix.

Customer Impact: Customers may experience a degradation of service when using NetSuite SuiteTalk.

Posted Jul 15, 2026 - 23:30 UTC

Update

We're investigating an issue affecting NetSuite SuiteTalk in US Phoenix.

Customer Impact: Customers may experience a degradation of service when using NetSuite Partners/SuiteTalk.

Posted Jul 15, 2026 - 22:51 UTC

Investigating

We're investigating an issue affecting the NetSuite Partners/SuiteTalk in US Phoenix. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Posted Jul 15, 2026 - 22:39 UTC
This incident affected: SuiteTalk (US Phoenix 3).