We have resolved the issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may have experienced delays or failures sending emails via the NetSuite application. They may also have experienced delays when sending or receiving updates to Support cases via email.
If you are still experiencing issues, please contact NetSuite Customer Support through your standard method. Start Time: 2024-04-10T00:58:59+00:00 End Time: 2024-04-10T02:38:04+00:00
Posted Apr 10, 2024 - 02:59 UTC
Monitoring
We are applying a fix to mitigate the issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.
Please use the NetSuite Account Center for the most up-to-date information on any pending cases.
Posted Apr 10, 2024 - 02:31 UTC
Update
We are applying a fix to mitigate the issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.
Please use the NetSuite Account Center for the most up-to-date information on any pending cases.
Posted Apr 10, 2024 - 02:29 UTC
Update
We have identified the issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.
Please use the NetSuite Account Center for the most up-to-date information on any pending cases.
Posted Apr 10, 2024 - 02:18 UTC
Identified
We have identified the issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.
Please use the NetSuite Account Center for the most up-to-date information on any pending cases.
Posted Apr 10, 2024 - 02:12 UTC
Investigating
We're investigating an issue affecting NetSuite outbound email in AP Sydney.
Customer Impact: Customers may experience delays or failures sending emails via the NetSuite application. They may also experience delays when sending or receiving updates to Support cases via email.
Please use the NetSuite Account Center for the most up-to-date information on any pending cases.