NetSuite Application UI | Multiple Regions

Incident Report for Oracle NetSuite Service

Resolved

We have resolved the issue affecting NetSuite Application UI in Multiple Regions.

Customer Impact: A subset of customers may have experienced a degradation of service when using NetSuite Application UI including ERP functionality and login.

If you are still experiencing issues, please contact NetSuite Customer Support through your standard method.

Start Time: 2026-03-10T17:12:35.477000+00:00
End Time: 2026-03-10T19:48:29.787000+00:00

Posted Mar 10, 2026 - 20:02 UTC

Update

We are applying a fix to alleviate the issue affecting NetSuite Application UI for a subset of customers in Multiple Regions. Some customers are starting to experience service recovery, and we are continuing to monitor mitigation progress.

Customer Impact: Customers may experience a degradation of service when using NetSuite Application UI including ERP functionality and login.

Posted Mar 10, 2026 - 19:21 UTC

Monitoring

We are applying a fix to mitigate the issue affecting NetSuite Application UI for a subset of customers in multiple regions.

Customer Impact: A subset of customers may experience a degradation of service when using NetSuite Application UI including ERP functionality and login.

Posted Mar 10, 2026 - 18:57 UTC

Identified

We have identified the issue affecting the NetSuite Application UI for a subset of customers in multiple regions.

Customer Impact: A subset of customers may experience a degradation of service when using NetSuite Application UI including ERP functionality and login.

Posted Mar 10, 2026 - 17:33 UTC

Investigating

We're investigating an issue affecting the NetSuite Application UI in multiple regions. Further details will be provided shortly.

Customer Impact: The current scope and nature of the event are unknown at this time.

Posted Mar 10, 2026 - 17:14 UTC

This incident affected: Application UI (US Ashburn 1, US Ashburn 2, US Ashburn 3, US Ashburn 4, US Ashburn 5, US Phoenix 1, US Phoenix 2, US Phoenix 3, US Phoenix 4, US Phoenix 5, US San Jose 1, US San Jose 2, AP Melbourne, AP Sydney, AP Tokyo, AP Osaka, US Ashburn 6, US Phoenix 6, US Ashburn 7, US Phoenix 7, US Ashburn 8, US Phoenix 8, US Chicago 1, AP Hyderabad, AP Mumbai, SA Sao Paulo, SA Vinhedo, US Chicago 2, US Chicago 3, US Chicago 4).